Prism Matrix

Effective Date: June 3, 2026

​

​

Prism Matrix values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, utilize our automation platforms, or interact with our digital and mobile messaging services (collectively, the "Services").

By accessing or using our Services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you request project consultations, sign up for automated workflows, or contact our team. This information may include:

• Personal Identifiers: First and last name, company name, corporate role, and professional title.

• Contact Information: Email address, billing address, mailing address, and telephone/mobile phone number.

• Project Details: Business data, operational workflows, API credentials, and specific comments or context you submit via our inbound contact forms or discovery sessions.

2. How We Use Your Information

We utilize the data we collect to deliver, maintain, and optimize our professional automation agency services. Specifically, we use your information to:

• Build, coordinate, and fulfill custom AI automation and data pipeline architecture.

• Transmit transactional communications, including project updates, quotes, invoice details, onboarding steps, and meeting reminders.

• Deliver targeted marketing and promotional materials, including seasonal updates or agency service updates, where permitted by law.

• Respond directly to your support inquiries or customer service requests.

• Ensure absolute security, legal compliance, and fraud prevention across our digital infrastructure.

3. Cookies and Tracking Technologies

We may utilize standard tracking tools, cookies, web beacons, and analytics tags (including Google Tag Manager parameters) to monitor website traffic, analyze user behavior, and optimize platform performance. You retain the right to adjust your browser settings to reject or disable cookies; however, doing so may impact your user experience or restrict access to certain interactive elements of our platform.

4. Data Security Practices

We implement rigid technical, administrative, and organizational security measures designed to protect your personal data against unauthorized access, disclosure, modification, or destruction. Your data is housed behind secure networks and access is restricted exclusively to authorized personnel bound by strict confidentiality requirements.

5. SMS Opt-In and Mobile Messaging Details

As part of our commitment to transparency and compliance with carrier rules (including TCPA and A2P messaging guidelines), we maintain distinct standards regarding the management of your mobile contact data:

• Opt-In Data Collection: Mobile phone numbers are collected explicitly via inbound form submissions, interactive text keywords, or direct client onboarding sequences.

• Consent Framework: By checking the optional text messaging consent boxes on our digital forms, you explicitly authorize Prism Matrix to deliver automated text notifications to your mobile device.

• Opt-Out Mechanics: You can completely terminate mobile communications at any time by texting the keyword STOP to our dedicated sending number. For instructions or technical assistance, you can text HELP to our number at any time.

6. Information Sharing and Non-Disclosure (A2P SMS Compliance)

Prism Matrix will never sell, rent, lease, or compromise your personal data.

 

Mandatory SMS Privacy Clause:

"No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances."

We do not share your personal identifiers or mobile consent with external data brokers, marketers, or unauthorized third-party platforms. Any data sharing with essential backend operational processors (such as secure cloud hosting environments or payment processors) is strictly governed by strict data processing agreements to maintain your privacy.

7. Your Legal Rights (Access, Correction, and Opt-Out)

Depending on your jurisdiction, you maintain specific rights regarding your personal information, including:

• The right to access the data we hold about you.

• The right to request the correction, update, or absolute deletion of your personal data.

• Email Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email.

• SMS Opt-Out: You can instantly withdraw consent for text messaging by replying STOP to any message received from us.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to accommodate changing carrier requirements, regulatory shifts, or corporate operations. We will notify you of updates by posting the revised text on this page and updating the "Effective Date" at the top of the policy.

9. Contact Information

If you have any compliance questions, data requests, or legal inquiries regarding this Privacy Policy or our messaging practices, please reach out to us at:

• Company Name: Prism Matrix

• Email Contact: tony@prismmatrix.net

• Mailing Address: La Crosse, WI 54603

• Phone: +1 (608) 799-4959

​